Corporate Solutions  ·  Solutions  ·  Website Design & Development
Website Design & Development  ·  Service line 06

The website your company profile points to

The profile lands, the capability statement gets read, and then they look you up. The site is from 2019, the team page still lists two people who left, and the enquiry form goes to an inbox nobody opens. The Web Development Division designs and builds the site that carries the same argument as your documents, because the studio that wrote them builds it.

Designed and built in house WordPress, commerce and membership Full handover, you own it
Since 2017
Nine years of practice
38 countries
Across five continents
Who It Is For

For organisations whose website is the credential check

Very few people arrive at a professional firm’s website to browse. They arrive to verify: after the profile was sent, after the referral, after the name came up in a meeting. The site either confirms what they were told or quietly undoes it.

Professional and advisory firms

Consulting, engineering, legal, financial and HR practices whose site is read as evidence rather than as marketing, and where the team page and the service pages are what a prospective client actually checks.

Organisations selling or subscribing online

Where the site has to do work rather than describe it: a store, a membership with gated content and recurring billing, a booking calendar that syncs, payments that reconcile.

Founders building a platform

A consultancy alongside a podcast, a practice alongside a community, a brand that needs a main site and a second platform on a subdomain, each with its own visual identity and its own job.

What Goes Wrong

Four ways a firm ends up rebuilding in three years

Most website projects fail slowly rather than badly. The site launches, everyone is pleased, and then it drifts, because of decisions taken during the build that nobody flagged at the time.

i

The site contradicts the documents

The company profile says one thing, the capability statement says a second and the website says a third, because all three were written in different years by different people. When the same team holds the positioning and builds the site, that particular problem does not arise.

ii

It was built to be launched, not to be run

Nobody in the organisation can change a price, add a team member or take down a service. Plugins go stale, the enquiry form breaks silently and the first anyone knows is a client asking why they never heard back. Handover exists to prevent this: training, documentation and the credentials, in your hands.

iii

The functionality is the actual project

On a booking, membership or commerce build the risk is never the design. It is whether payments reconcile, whether members can log in on a phone, whether a cancellation stops the billing, whether the calendar respects a buffer. That is scoped explicitly and tested explicitly, because it is where the money is.

iv

The half nobody sees

SSL, the XML sitemap, robots.txt, Search Console, Analytics, page speed, and a POPIA-compliant privacy policy and cookie consent. None of it appears on a page, and together it decides whether the site is found at all and whether it is lawful.

What sits outside a build, and why we name it. Every proposal lists what is excluded rather than discovering it later: the domain purchase, professional photography and videography, the chatbot platform subscription, the scheduling tool, the email marketing platform, WhatsApp Business API costs billed by Meta, payment gateway transaction fees, and ongoing SEO or paid advertising. Those are billed to you by their providers at their own rates and are not marked up through us. It makes a quote look longer. It also means the number you approve is the number you pay.
What You Receive

A site that works, and the keys to it

i

Design and build

Custom WordPress design aligned to your brand, mobile-first and fully responsive, with the core pages your organisation actually needs rather than a template’s idea of them. Homepage, services, about and team, contact with an integrated enquiry form, a blog or insights hub with category structure, and an FAQ page with schema markup.

Custom WordPressMobile-firstCross-browser tested
ii

Commerce, membership and booking

Where the site has to transact: a WooCommerce store with product listings, categories, secure checkout and shipping zones. Membership tiers with a member dashboard, gated content, recurring billing and automated welcome, billing and cancellation flows. Appointment scheduling with service selection, confirmations, reminders and calendar sync.

WooCommerceMemberships & billingOnline booking
iii

AI engagement

An on-site chatbot trained on your service FAQs, pricing and booking flow, with lead capture and escalation to a person by email or WhatsApp. Where it earns its place, a WhatsApp Business bot handling enquiries, confirmations and routine questions. Platform selection is settled in a dedicated scoping session rather than assumed.

On-site chatbotWhatsApp Business botLead capture & routing
iv

Technical, SEO and handover

On-page SEO across every core page, XML sitemap and robots.txt, Search Console and Analytics, page speed optimisation, SSL, and a POPIA-compliant privacy policy and cookie consent. Managed hosting, DNS and business email for year one. Then a training session, written documentation, and every design and code asset transferred to you.

Search Console & AnalyticsPOPIA compliantAssets transfer to you
What To Expect

Approved at each stage, never a reveal at the end

01

Discovery and strategy

Brand brief, sitemap, wireframes and a content checklist. Where AI tools are in scope, a dedicated scoping session settles the platform and the conversation flows before anything is built.

02

Design

Mockups for both desktop and mobile, presented for approval. Nothing is developed until you have signed off on how it looks, which is what keeps the review round at the end short.

03

Build and test

Development, then testing that is deliberately unglamorous: cross-browser, devices, page speed, every form, every payment path and every booking flow.

04

Launch and handover

DNS and go-live, Search Console submission, then a training session, written documentation and the credentials. You leave able to run the site without us.

Content is what delays a website, every time

Almost no project runs late because of development. It runs late because the copy, the images, the team photographs and the brand assets arrive in pieces over six weeks. We set a content deadline in the discovery phase and chase it, we can write the copy where you would rather we did, and we will use placeholder content to keep the build moving rather than stopping and waiting.

Request a Proposal

Tell us the brief, and we will scope it

Tell us what the site has to do and roughly how big it is. A consultant returns a scope, a fixed quote and a timeline, and nothing begins until you have signed the proposal.

A sitemap, or a link to a site you admire, tells us more than a page count does.
A consultant responds within one business day, Monday to Friday, 08:00 to 17:00 SAST.

How projects are contracted

Work begins on a signed proposal and a 50% deposit, with the balance due on your final approval before go-live. Timelines run from the deposit and the brand assets rather than from the conversation. Two rounds of revisions are included per site, and on final payment every design and code asset transfers to you.

Every corporate engagement is scoped and quoted before any work begins. Nothing is charged until the scope is agreed in writing. An NDA is available on request, and is signed before material is shared where you prefer it that way.
Considered Questions

Before you enquire

What does a website cost?
It is scoped and quoted, because the range is genuinely wide. A brochure site for a professional firm and a dual-site platform carrying memberships, a store and AI tools are different orders of magnitude, and a price list would mislead on both. What drives the number is page count, the functionality behind the pages, and how many third-party systems have to be integrated. You receive a fixed quote before anything begins.
How long does it take?
A brochure site of six to eight pages typically runs about four weeks from the deposit and the brand assets. A platform build with e-commerce, memberships and AI tools runs 12 to 16 weeks. Both timelines assume content arrives when agreed, which is the single biggest variable.
What do you build on?
WordPress, with WooCommerce for stores and established membership plugins for subscriptions. It is chosen deliberately: you can run it without us, any developer can pick it up, and you are not locked into a proprietary system you would have to rebuild to leave.
Do we own the site at the end?
Yes. On final payment, every design and code asset for the completed site transfers to you, and you hold the hosting, domain and platform credentials. Premium plugins and themes are licensed to you under their own providers’ terms.
What is not included?
The domain purchase, professional photography and videography, third-party subscriptions such as the chatbot platform, scheduling tool and email marketing platform, WhatsApp Business API costs billed by Meta, payment gateway transaction fees, and ongoing SEO management or paid advertising. All of it is listed in the proposal, and none of it is marked up through us.
Can you write the content as well?
Yes, quoted per page. Most engagements draw on the corporate profile and capability statement so the site argues the same case as the documents rather than a slightly different one. Where you supply the copy, we build to it and say so in the quote.
What happens after launch?
Optional monthly maintenance covers WordPress core and plugin updates, security monitoring, backups and uptime checks, with content changes and priority support on the higher tier. It is genuinely optional. You leave with the credentials, the documentation and a training session either way.
Related Service Line

The site is usually the third format of one argument

A website built before the organisation has settled how it describes itself becomes a rebuild. Corporate Branding sets the positioning and produces the company profile and capability statement, and the site is then built from the same narrative rather than inventing a fourth version of it.

By consultation
Scoped as one engagement
Corporate Branding
Naming your leadership team on the site? See Executive Branding & Leadership Positioning for bios written to one standard.
Website Design & Development · scoped & quoted per project

The profile opens the door. The website is what they check next.

Designed and built in house · hosting, SSL and email for year one · the assets transfer to you
Supporting an individual leader rather than an organisation? Executive Solutions.