Privacy Policy
Elite CV – Executive Services
Operated by New Elite Holdings (Pty) Ltd
Effective Date: 17 February 2026
Last Updated: 03 March 2026
1. Introduction
Elite CV (“we,” “us,” “our”) is operated by New Elite Holdings (Pty) Ltd, a company registered in the Republic of South Africa.
We provide executive career branding and professional writing services globally. In doing so, we collect and process personal information.
This Privacy Policy explains:
What information we collect
How we use it
How we store and protect it
Your rights regarding your personal information
How we handle international data transfers
By using our Services, website, or communicating with us, you agree to this Privacy Policy.
2. Contact Information
Operating Brand: Elite CV
Email: [email protected]
Location: Republic of South Africa
Office Hours (UTC+2):
Mon–Thu: 08:00–17:00
Fri: 08:00–15:00
3. Applicable Data Protection Laws
Elite CV operates globally and may process data subject to:
POPIA (South Africa)
GDPR (European Union)
UK GDPR
Other applicable international data protection laws depending on client location
We aim to apply internationally recognised privacy principles regardless of jurisdiction.
4. Personal Information We Collect
Because we provide executive services, we may collect extensive professional and career-related information.
4.1 Identity Information
Full name
Contact details (email, phone number)
Location (city/country)
Nationality (if provided)
4.2 Professional & Career Information
Employment history
Job titles and dates
Performance metrics and achievements
Education history
Certifications
Professional memberships
Salary expectations (if provided)
Target job descriptions
LinkedIn profile data
Leadership style descriptions
References (if supplied)
4.3 Sensitive Information (only if voluntarily provided)
Demographic information
Visa or relocation status
Diversity-related information
Career gaps involving health or family matters
We do not require sensitive data unless voluntarily provided by you for positioning purposes.
4.4 Technical Data
IP address
Device information
Browser type
Website usage analytics
4.5 Payment Information
Payments are processed via:
PayPal
PayFast
We do not store full credit/debit card information. Payment data is handled directly by the payment processors under their respective privacy policies.
5. How We Collect Information
We collect information:
Through consultation questionnaires
During consultations (video, written, or audio)
Through email or WhatsApp communications
From documents you upload (CVs, LinkedIn exports, job descriptions)
Via website forms
Through analytics tools
6. Lawful Basis for Processing
We process your information under the following lawful bases:
Performance of a contract (to deliver Services)
Legitimate business interests (improving services, preventing fraud)
Legal obligations (tax compliance, record keeping)
Consent (where required by law)
7. How We Use Your Information
We use your information to:
Deliver executive CV and career branding services
Create customised documents
Conduct consultations
Process payments
Respond to enquiries
Maintain service records
Improve internal processes
Comply with legal obligations
We do not sell your personal information.
8. International Data Transfers
Because we serve clients globally:
Your data may be processed in South Africa.
Cloud systems may store data in multiple jurisdictions.
Payment gateways may process data internationally.
Where required (e.g., GDPR), we rely on appropriate safeguards such as:
Contractual protections
Reputable service providers
Industry-standard security measures
9. Data Retention
We retain client data for:
Service continuity
Record keeping
Quality assurance
Legal compliance
Typical retention period: up to 24 months after project completion, unless:
You request earlier deletion
Legal obligations require longer retention
After the retention period, data may be securely deleted or anonymised.
10. Data Security
We implement reasonable administrative, technical, and organisational safeguards including:
Secure cloud storage
Restricted access controls
Password protection
Encrypted communications where possible
Trusted third-party platforms
No system is 100% secure. By using our Services, you acknowledge the inherent risks of digital transmission.
11. Sharing of Information
We may share data only where necessary:
With secure subcontractors assisting in service delivery
With payment processors (PayPal, PayFast)
Where legally required
With your consent
We do not sell or rent your information to third parties.
12. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
Access your personal data
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Data portability
Withdraw consent (where applicable)
To exercise these rights, email: [email protected]
We may need to verify your identity before processing such requests.
13. Right to Lodge a Complaint
If you are unsatisfied with our handling of your data:
South African clients may contact the Information Regulator.
EU/UK clients may contact their local data protection authority.
We encourage contacting us first so we can resolve concerns directly.
14. Cookies & Website Tracking
Our website may use cookies and analytics tools to:
Improve performance
Understand visitor behaviour
Enhance user experience
You may disable cookies via your browser settings.
A separate Cookie Policy may apply.
15. Marketing Communications
We may send service-related communications.
We will not send promotional emails unless:
You opt in; or
Lawfully permitted.
You may unsubscribe at any time.
16. Confidential Executive Clients
For senior executives and high-profile individuals:
Information is treated with heightened discretion.
Documents are not shared publicly.
We do not publish testimonials or samples without written consent.
17. Children’s Privacy
Our Services are intended for individuals aged 18 or older. We do not knowingly collect data from minors.
18. Third-Party Platforms
When we assist with LinkedIn optimisation:
LinkedIn’s own privacy policies apply.
We are not responsible for LinkedIn’s data handling practices.
19. Updates to This Policy
We may update this Privacy Policy periodically. Updated versions apply from the effective date stated at the top of the document.
20. Contact Us
For privacy-related questions: Email: [email protected]