Frequently Asked Questions (FAQ)

Elite CV specialises in executive-level career branding services including:

  • Executive CV writing

  • LinkedIn optimisation

  • Executive biographies

  • Cover letters

  • Strategic positioning

  • Interview preparation

We work with senior managers, directors, and C-suite professionals globally.

No. Elite CV is not a recruitment or placement agency. We do not secure interviews or job offers.

We position you strategically and professionally. Hiring outcomes depend on market conditions, employer requirements, and interview performance.

  • Consultation is scheduled within 24 hours (weekdays) after confirmed payment.

  • First draft delivered within 2 business days after consultation.

Timelines depend on complete and timely submission of information.

  • You receive:

    • Up to 5 revision rounds

    • Valid for 30 days from first draft delivery

    After 30 days, small edit fees apply depending on complexity.

  • Minor updates (e.g., new role added) can be quoted on a case-by-case basis.

    Major restructuring may require a new engagement.

  • Before consultation: Full refund (less payment gateway fees).

  • After consultation but before draft: 70% refund.

  • After first draft delivery: No refunds.

Because work is customised and intellectual labour begins during consultation, refunds are not available after the first draft is delivered.

  • You will receive:

    • Professionally formatted PDF

    • Editable Word version (for application portals)

    Please note: Formatting in Word may vary depending on your system or edits made after delivery.

No. We operate on good faith.

You are responsible for the accuracy of all information provided.

We will not fabricate credentials or create misleading content.

No. We operate on good faith.

You are responsible for the accuracy of all information provided.

We will not fabricate credentials or create misleading content.

Design layout may adjust depending on:

  • Length of content

  • Amount of experience

  • Structure of achievements

We optimise for executive positioning, not strict template replication.

We follow current best practices for Applicant Tracking Systems (ATS).

However, no universal ATS guarantee can be made because systems vary widely across employers and regions.

Yes.

We work with clients globally across multiple time zones.

All services are delivered digitally.

Yes.

We treat all client information confidentially and do not publish or share documents without written consent.

We comply with POPIA and apply GDPR-aligned standards for international clients.

No.

We do not share, rent, sell, or distribute personal information.

If you purchase LinkedIn optimisation:

  • We rewrite and optimise your profile content.

  • You may provide login credentials for direct updates OR

  • We provide ready-to-upload content.

If login credentials are provided, you must change your password after completion.

We are not affiliated with LinkedIn®.

No.

Profile optimisation improves positioning, but visibility depends on:

  • Market demand

  • Skills alignment

  • Recruiter activity

  • Platform algorithms

You will complete a structured executive consultation questionnaire and provide:

  • Employment history

  • Achievements (preferably with metrics)

  • Target roles

  • Job descriptions (if available)

Your active participation directly impacts the quality of results.

Revisions are valid for 30 days.

If no feedback is received within that period, the project may be considered completed.

Yes, subject to our Cancellation & Refund Policy.

Please refer to the Terms of Service for full details.

We accept secure payments via:

  • PayPal

  • PayFast

We do not store credit card information.

If availability allows, expedited services may be offered at additional cost.

Please enquire prior to ordering.

We focus on:

  • Executive positioning

  • Commercial impact storytelling

  • Metrics-driven achievements

  • Leadership narrative alignment

  • International market competitiveness

Our work is strategy-led, not template-driven.

  1. Select your executive package.
  2. Complete payment.
  3. Consultation scheduled within 24 hours.
  4. Draft delivered within 2 business days post consultation.

Email: [email protected]
Office Hours (UTC+2):
Mon–Thu: 08:00–17:00
Fri: 08:00–15:00

We aim to respond within 72 working hours.